Frequently Asked Questions

  • Q

    Can I register after 28 days of purchase?

    A

    No and remember to look after your receipt.

  • Q

    Can I use my Maxi Cosi car seat on your 3 in 1 travel systems?

    A

    Yes you can, with the Maxi Cosi cabrio fix only.

  • Q

    Why can’t I buy online from your site?

    A

    We have no online checkout. We are different. We plough all our energy into nursery stuff.Just as our retailers focus on doing what they’re best at. This means you get better stuff aswe are freed up to go create.

  • Q

    Why can’t I find Cosatto products in my country?

    A

    We supply to retailers, not directly to consumers. There may be no retailer in your country.There are some UK online retailers that ship overseas -Winstanleys and Kiddicare for example.

  • Q

    What should I do if I have a problem?

    A

    Our Customer Care Team is standing by. Ring them on +44 (0871) 977 3900.Email them at techhelp@cosatto.com