product.Fields.Title

Help Zone: Giggle 2 Travel System Fjord

  • What age is the seat unit suitable for?

    The seat unit is not suitable for children under 6 months and up to 15kg.
  • Why can the seat unit not be used by my child who is less than 6 months old?

    If your child is less than 6 months and can sit up unaided, roll over and cannot push themselves up on their hands and knees then the seat unit can be used.  
  • Can the seat unit be used forward and rear facing?

    The seat unit can be used both forward and rear facing.       
  • How do I get the seat unit to recline?

    Please see video for reclining the seat unit.
  • How do I remove the seat unit from the chassis?

    Please see the video on how to remove and fit the seat unit to the chassis.
  • Can the pushchair Hood be used with the carry cot?

    No, although the clips are the same the carrycot hood has a zip to attach it to the carrycot but the seat unit hood only has a press stud.
  • How do I clean my hood?

    Wipe clean only with a maximum of 30c.
  • Can the full footmuff be removed? And how?

    Yes, Please see attached video on how to remove the footmuff or view the PDF instruction manual.
  • Can the harness be used as a 3point harness or do the shoulder straps need to be used all the time?

    No, it is recommended that the full 5 point harness is used on every occasion.
  • How do I remove the harness to wash?

    Please see video on how to remove harness or view the PDF instruction manual.
  • Can I wash my change bag in the washing machine?

    Yes, please see wash label inside the change bag.
  • What age or weight is the carrycot suitable for?

    Up to 6 months or 9kg or for a child who cannot sit up unaided, roll over and cannot push themselves up on their hands and knees.      
  • Can my baby sleep in the carrycot overnight?

    No, we don’t not recommend that a child is left unattended in the carrycot.
  • Can the carrycot be used forward and rear facing?

    The carrycot should only be used facing the person using the pushchair, please note the arrow on the attachment to ensure they match with the arrows on the chassis.
  • Can I wash my mattress cover?

    Yes , machine washable 30C MAX.
  • Can the carry cot hood be used with the pushchair frame?

    No, although the clips are the same the carrycot hood has a zip to attach it to the carrycot but the seat unit hood only has a press stud.
  • Can I wash my carry cot apron?

    Yes, Machine Washable 30C MAX.
  • How do I remove the chest pads from the harness?

    Please see video on how to remove and re-fit harness or view the PDF instruction manual.
  • How do I clean the chest pads?

    Machine washable at 30c max.
  • How do I remove the crotch pad from the harness?

    Please see video on how to remove or view the PDF instruction manual.
  • How do I clean the crotch pad?

    Machine washable at 30c max.
  • Where can I find the batch details?

    On the left side on the inside of the colour leg.
  • How do I fold down my chassis?

    Please see video on how to fold / erect pushchair or view the PDF instruction manual.
  • Can I fold the chassis with the seat unit attached?

    Yes.
  • Can I use a competitor’s car seat on the chassis?

    No.
  • My brake unit has jammed, is there anyway of repairing?

    Please use our Help Zone process online, or contact our customer service team to arrange examination of your pushchair.
  • What are the folded dimensions of the chassis, will it fit in the boot of my car?

    Without the wheels attached to the chassis, the folded dimensions are 97x62.5x25cm.
  • Can I use a buggy board with the chassis?

    It is not recommend that a boogie board is attached to the frame as the chassis is not intended to take extra weight. This could invalidate your guarantee.   
  • How do I clean my rain cover?

    Wipe clean only with a maximum of 30c.
  • Will the rain cover fit over the carrycot, seat unit and car seat?

    Yes.
  • Is it safe to leave the raincover on indoors if my child is asleep?

    No, raincover needs to be removed when indoors so child does not over heat.
  • How do I remove the bumper bar?

    Please see the video on how to remove / attach the bumper bar or view the PDF instruction manual.           
  • Is the bumper bar also used as a carry handle?

    Yes, the bumper on the seatunit is the same as the carrycot handle.
  • Can the mattress be cleaned in the washing machine?

    Wipe clean only with a maximum of 30c.
  • What type of tyres do we have??

    Eva tyres none inflatable.
  • How do we remove the Front Wheel?

    Please see video on how to remove the wheel or view the PDF instruction manual.
  • How do I lock my front wheel so it isn’t on swivel mode?

    Please see video on how to apply the wheel  on / off swivel mode or view the PDF instruction manual.
  • How do we remove the rear wheel?

    Please see video on how to remove the wheel  on / off or view the PDF instruction manual.
  • How do you remove the basket?

    Please see video on how to remove the basket or view the PDF instruction manual.
  • What is the maximum weight I can put in the basket?

    Max weight is 3kg.
  • How do I remove my bumper bar cover?

    Please see the video on how to remove the bumper bar cover or view the PDF instruction manual.      
  • Can the bumper bar be machine washed?

    Yes, cover can be machine washed at 30C max.
  • Can the cover be removed from the mattress?

    Yes.

Speedy Spares

Feeling worse for wear? Sometimes all you need is a spare part. We’ve got over 140,000 waiting, so no waiting around for you.

Bingo! You can buy the following Giggle 2 spares online...

  • Basket £18.00
  • Bumper Bar £7.20 Get In Touch
  • Bumper Bar Cover £7.20 Get In Touch
  • Carrycot £60.00
  • Carrycot Apron £26.40
  • Carrycot Hood £48.00
  • Carrycot Inner Liner £19.20
  • Carrycot Mat Cover £4.80
  • Carrycot Mattress £5.40 Get In Touch
  • Change Bag Mat £40.80
  • Change Bag Mat £10.80
  • Chassis £108.00 Get In Touch
  • Chest Pads £9.60
  • Crotch Pad £4.80
  • Footmuff £48.00
  • Front Wheel £19.20 Get In Touch
  • Harness £16.80
  • Messy Bag £3.60
  • Raincover £26.40
  • Rear Wheel £15.60 Get In Touch
  • Seatunit £55.20
  • Seatunit Hood £48.00

Poorly Product?

Sometimes your Cosatto pal may need to pop in for assessment, a treatment plan and good old TLC.

Let us collect it, inspect it and correct it – all in just 5 days.

If you registered your free 4 year guarantee, click 'Log In & Request Repair' and log in to your Cosatto zone. There you can tell us your Cosatto pal's issues and we’ll get back to you with treatment options.

Login & Request a Repair
Oops! Didn’t register your guarantee?

Fret not. We can still help you. Register for your free Cosatto account below, tell us what's up with your Cosatto pal and we'll chat about available options.

Request a repair
  • FAQs
    • What age is the seat unit suitable for?

      The seat unit is not suitable for children under 6 months and up to 15kg.
    • Why can the seat unit not be used by my child who is less than 6 months old?

      If your child is less than 6 months and can sit up unaided, roll over and cannot push themselves up on their hands and knees then the seat unit can be used.  
    • Can the seat unit be used forward and rear facing?

      The seat unit can be used both forward and rear facing.       
    • How do I get the seat unit to recline?

      Please see video for reclining the seat unit.
    • How do I remove the seat unit from the chassis?

      Please see the video on how to remove and fit the seat unit to the chassis.
    • Can the pushchair Hood be used with the carry cot?

      No, although the clips are the same the carrycot hood has a zip to attach it to the carrycot but the seat unit hood only has a press stud.
    • How do I clean my hood?

      Wipe clean only with a maximum of 30c.
    • Can the full footmuff be removed? And how?

      Yes, Please see attached video on how to remove the footmuff or view the PDF instruction manual.
    • Can the harness be used as a 3point harness or do the shoulder straps need to be used all the time?

      No, it is recommended that the full 5 point harness is used on every occasion.
    • How do I remove the harness to wash?

      Please see video on how to remove harness or view the PDF instruction manual.
    • Can I wash my change bag in the washing machine?

      Yes, please see wash label inside the change bag.
    • What age or weight is the carrycot suitable for?

      Up to 6 months or 9kg or for a child who cannot sit up unaided, roll over and cannot push themselves up on their hands and knees.      
    • Can my baby sleep in the carrycot overnight?

      No, we don’t not recommend that a child is left unattended in the carrycot.
    • Can the carrycot be used forward and rear facing?

      The carrycot should only be used facing the person using the pushchair, please note the arrow on the attachment to ensure they match with the arrows on the chassis.
    • Can I wash my mattress cover?

      Yes , machine washable 30C MAX.
    • Can the carry cot hood be used with the pushchair frame?

      No, although the clips are the same the carrycot hood has a zip to attach it to the carrycot but the seat unit hood only has a press stud.
    • Can I wash my carry cot apron?

      Yes, Machine Washable 30C MAX.
    • How do I remove the chest pads from the harness?

      Please see video on how to remove and re-fit harness or view the PDF instruction manual.
    • How do I clean the chest pads?

      Machine washable at 30c max.
    • How do I remove the crotch pad from the harness?

      Please see video on how to remove or view the PDF instruction manual.
    • How do I clean the crotch pad?

      Machine washable at 30c max.
    • Where can I find the batch details?

      On the left side on the inside of the colour leg.
    • How do I fold down my chassis?

      Please see video on how to fold / erect pushchair or view the PDF instruction manual.
    • Can I fold the chassis with the seat unit attached?

      Yes.
    • Can I use a competitor’s car seat on the chassis?

      No.
    • My brake unit has jammed, is there anyway of repairing?

      Please use our Help Zone process online, or contact our customer service team to arrange examination of your pushchair.
    • What are the folded dimensions of the chassis, will it fit in the boot of my car?

      Without the wheels attached to the chassis, the folded dimensions are 97x62.5x25cm.
    • Can I use a buggy board with the chassis?

      It is not recommend that a boogie board is attached to the frame as the chassis is not intended to take extra weight. This could invalidate your guarantee.   
    • How do I clean my rain cover?

      Wipe clean only with a maximum of 30c.
    • Will the rain cover fit over the carrycot, seat unit and car seat?

      Yes.
    • Is it safe to leave the raincover on indoors if my child is asleep?

      No, raincover needs to be removed when indoors so child does not over heat.
    • How do I remove the bumper bar?

      Please see the video on how to remove / attach the bumper bar or view the PDF instruction manual.           
    • Is the bumper bar also used as a carry handle?

      Yes, the bumper on the seatunit is the same as the carrycot handle.
    • Can the mattress be cleaned in the washing machine?

      Wipe clean only with a maximum of 30c.
    • What type of tyres do we have??

      Eva tyres none inflatable.
    • How do we remove the Front Wheel?

      Please see video on how to remove the wheel or view the PDF instruction manual.
    • How do I lock my front wheel so it isn’t on swivel mode?

      Please see video on how to apply the wheel  on / off swivel mode or view the PDF instruction manual.
    • How do we remove the rear wheel?

      Please see video on how to remove the wheel  on / off or view the PDF instruction manual.
    • How do you remove the basket?

      Please see video on how to remove the basket or view the PDF instruction manual.
    • What is the maximum weight I can put in the basket?

      Max weight is 3kg.
    • How do I remove my bumper bar cover?

      Please see the video on how to remove the bumper bar cover or view the PDF instruction manual.      
    • Can the bumper bar be machine washed?

      Yes, cover can be machine washed at 30C max.
    • Can the cover be removed from the mattress?

      Yes.
  • Speedy Spares

    Feeling worse for wear? Sometimes all you need is a spare part. We’ve got over 140,000 waiting, so no waiting around for you.

    Bingo! You can buy the following Giggle 2 spares online...

    • Basket £18.00
    • Bumper Bar £7.20 Get In Touch
    • Bumper Bar Cover £7.20 Get In Touch
    • Carrycot £60.00
    • Carrycot Apron £26.40
    • Carrycot Hood £48.00
    • Carrycot Inner Liner £19.20
    • Carrycot Mat Cover £4.80
    • Carrycot Mattress £5.40 Get In Touch
    • Change Bag Mat £40.80
    • Change Bag Mat £10.80
    • Chassis £108.00 Get In Touch
    • Chest Pads £9.60
    • Crotch Pad £4.80
    • Footmuff £48.00
    • Front Wheel £19.20 Get In Touch
    • Harness £16.80
    • Messy Bag £3.60
    • Raincover £26.40
    • Rear Wheel £15.60 Get In Touch
    • Seatunit £55.20
    • Seatunit Hood £48.00
  • Poorly Product? Repairs

    Sometimes your Cosatto pal may need to pop in for assessment, a treatment plan and good old TLC.

    Let us collect it, inspect it and correct it – all in just 5 days.

    If you registered your free 4 year guarantee, click 'Log In & Request Repair' and log in to your Cosatto zone. There you can tell us your Cosatto pal's issues and we’ll get back to you with treatment options.

    Login & Request a Repair
    Oops! Didn’t register your guarantee?

    Fret not. We can still help you. Register for your free Cosatto account below, tell us what's up with your Cosatto pal and we'll chat about available options.

    Request a repair