product.Fields.Title

Help Zone: Hug Group 123 5 Point Plus Tropico

  • Are the seat covers removable?

    Yes fully removable.
  • Can I wash the seat covers?

    Yes these may be machine washed at a 30 degree temperature with a mild detergent.
  • Does this seat recline?

    Yes this seat has a five position recline.
  • Can this seat be used in the front and rear of my car?

    Yes it can be used in both.
  • Is the headrest adjustable?

    Yes this can be adjusted as your child grows.
  • How is this seat fitted into my car?

    The seat is secured with a three point vehicle seat belt.
  • Can this seat be used as a booster seat?

    No this car seat is a full item.
  • What age is this seat suitable for?

    9 months – 12 years.
  • Can this seat be used with an isofix base?

    No.
  • How do I loosen the harness?

    Press the black button on the base and pull the shoulder straps.
  • How do I tighten the harness?

    Pull the length of harness to tighten accordingly.
  • How do I remove or re fit the harness?

    Refer to the instructions manual or video link.
  • Can I purchase different seat covers?

    Yes as long as they are from the Hug range.
  • What happens when my car seat has been in an accident?

    After a car accident we advise that you replace the car seat and the vehicle seat belts, although they may look undamaged they may not protect your child as well as they should.
  • How do I clean the harness?

    The harness may be sponge cleaned using warm water and mild detergent.

Speedy Spares

Feeling worse for wear? Sometimes all you need is a spare part. We’ve got over 140,000 waiting, so no waiting around for you.

Bingo! You can buy the following Hug spares online...

  • 5PP Anti Escape - (Black) £8.40
  • Chest Pads Only - Pair £10.80
  • Crotch Pad £6.00
  • Fixing Bar £5.40
  • Foam Seat Liner £5.40
  • Harness £14.40
  • Head Cover £37.20
  • Left Impact Foam £7.20
  • Lower Seat Cover £31.20
  • Lower Seat Liner £16.80
  • Right Impact Foam £7.20
  • Shoulder Strap Locking Bar £7.20
  • Side Impact Cover - Left £12.00
  • Side Impact Cover - Right £12.00
  • Side Impact Straps £3.60
  • Upper Seat Liner £20.40

Poorly Product?

Sometimes your Cosatto pal may need to pop in for assessment, a treatment plan and good old TLC.

Let us collect it, inspect it and correct it – all in just 5 days.

If you registered your free 4 year guarantee, click 'Log In & Request Repair' and log in to your Cosatto zone. There you can tell us your Cosatto pal's issues and we’ll get back to you with treatment options.

Login & Request a Repair
Oops! Didn’t register your guarantee?

Fret not. We can still help you. Register for your free Cosatto account below, tell us what's up with your Cosatto pal and we'll chat about available options.

Request a repair
  • FAQs
    • Are the seat covers removable?

      Yes fully removable.
    • Can I wash the seat covers?

      Yes these may be machine washed at a 30 degree temperature with a mild detergent.
    • Does this seat recline?

      Yes this seat has a five position recline.
    • Can this seat be used in the front and rear of my car?

      Yes it can be used in both.
    • Is the headrest adjustable?

      Yes this can be adjusted as your child grows.
    • How is this seat fitted into my car?

      The seat is secured with a three point vehicle seat belt.
    • Can this seat be used as a booster seat?

      No this car seat is a full item.
    • What age is this seat suitable for?

      9 months – 12 years.
    • Can this seat be used with an isofix base?

      No.
    • How do I loosen the harness?

      Press the black button on the base and pull the shoulder straps.
    • How do I tighten the harness?

      Pull the length of harness to tighten accordingly.
    • How do I remove or re fit the harness?

      Refer to the instructions manual or video link.
    • Can I purchase different seat covers?

      Yes as long as they are from the Hug range.
    • What happens when my car seat has been in an accident?

      After a car accident we advise that you replace the car seat and the vehicle seat belts, although they may look undamaged they may not protect your child as well as they should.
    • How do I clean the harness?

      The harness may be sponge cleaned using warm water and mild detergent.
  • Speedy Spares

    Feeling worse for wear? Sometimes all you need is a spare part. We’ve got over 140,000 waiting, so no waiting around for you.

    Bingo! You can buy the following Hug spares online...

    • 5PP Anti Escape - (Black) £8.40
    • Chest Pads Only - Pair £10.80
    • Crotch Pad £6.00
    • Fixing Bar £5.40
    • Foam Seat Liner £5.40
    • Harness £14.40
    • Head Cover £37.20
    • Left Impact Foam £7.20
    • Lower Seat Cover £31.20
    • Lower Seat Liner £16.80
    • Right Impact Foam £7.20
    • Shoulder Strap Locking Bar £7.20
    • Side Impact Cover - Left £12.00
    • Side Impact Cover - Right £12.00
    • Side Impact Straps £3.60
    • Upper Seat Liner £20.40
  • Poorly Product? Repairs

    Sometimes your Cosatto pal may need to pop in for assessment, a treatment plan and good old TLC.

    Let us collect it, inspect it and correct it – all in just 5 days.

    If you registered your free 4 year guarantee, click 'Log In & Request Repair' and log in to your Cosatto zone. There you can tell us your Cosatto pal's issues and we’ll get back to you with treatment options.

    Login & Request a Repair
    Oops! Didn’t register your guarantee?

    Fret not. We can still help you. Register for your free Cosatto account below, tell us what's up with your Cosatto pal and we'll chat about available options.

    Request a repair