So many ways to contact us. We're all eyes and ears.
We pride ourselves on our amazing customer service, We’re making every effort to be here when you need us. To do this, we're changing our opening hours temporarily starting on Monday 6th April: Monday to Friday, 9am to 1pm
This is due to the challenging situation we’re all facing right now. But rest assured we are still here to help you can contact us 24/7 via our website/social media platforms.
In the meantime, let’s stick together, support each other and look after each other.
Thanks for your understanding
Product Queries, Spares and Repairs
Find a world of product information in our Product Help section from manuals to spares, from advice to TLC.
Sleeves rolled up. Let’s go...
We're Pausing Spares and Repairs
Due to the challenging situation we’re all facing right now, we're pausing spares and repairs - another measure to keep the team safe.
You can still place orders for spares. They will be sent out to you when we are able to resume normal operations.
Thanks for your understanding.
Need for speed? Bought it today but need it yesterday? We get it. That’s why we believe in warp speed when it comes to getting your stuff to you. Next day delivery to be precise.
Changed your mind? The Cosatto returns process is there to make your life easy. In the unlikely event you want to return your Cosatto, our world-class aftercare has got you covered.
We thought of everything you could possible need then went beyond that. That's why our 4 year guarantee is revolutionary.
Wait a minute... Before you arrange to send back your Cosatto pal. Have you checked our FAQs. You may find your answer there.
Silent type? Fill out this simple form and we’ll talk back within 72 hours (excluding weekends). In a hurry? Ring us.
Give us a Bell
Speak easy to our experienced team. They’re ready willing and able to serve you fast - Monday to Thursday 9am till 5pm and Friday 9am till 4.30pm.
Talk is cheap. In fact it’s free. Go freephone fabulous on 08000 149 252. (Calls are free from BT landlines. Calls from other networks may vary - please check with your provider).
Calling from a mobile? Use 0333 323 1729.
Write us a Letter
You can write to us at: